Privacy Policy
ShopInk Australia values your trust and is committed to using your information responsibly. This Privacy Policy outlines our practices, and by visiting Shopink Australia , you agree to adhere to this Privacy Notice.
Personal Information Collected by ShopInk Australia
We collect information to enhance your shopping experience at Shopink Australia . Here are the types of information we collect:
Information You Provide:
When you interact with us, either by entering information on our website or through other means, we store this information. While you can choose not to provide certain details, this may limit your access to some of our services. We use this information to respond to your requests, personalize your shopping experience, improve our services, and communicate with you.
Automatic Information:
We collect certain types of information when you engage with our website, such as through the use of “cookies.” This information includes data about your web browser accessing Shopink Australia . Please note that some tools exist to help you browse websites anonymously, but using them may impact your personalized experience on ShopInk Australia.
Email Communications:
We send email updates about your order progress and occasional newsletters to our customers. If you prefer not to receive newsletters, you can adjust your account settings to unsubscribe from them.
Information from Other Sources:
To ensure efficient delivery and communication, we may receive updated delivery and address information from our shipping partners and other reputable sources.
Cookies
ShopInk Australia, like other e-commerce websites, employs cookies to enhance your shopping experience. These cookies recognize your computer when you revisit our site, storing information about your preferences. Cookies improve your shopping experience by enabling features like maintaining items in your cart between visits. You can still use our website without cookies, but some enhanced features may be unavailable. You can also choose to clear cookies regularly.
Information Sharing by ShopInk Australia
We view customer information as a vital part of our business and do not sell it to third parties. We share customer data in the following ways:
Agents:
We engage other companies and individuals to assist us in various functions, such as fulfilling orders, delivering packages, sending mail and emails, data analysis, marketing, credit card processing, and customer service. They only have access to the necessary personal information and may not use it for any other purposes.
Business Transfers:
As our business grows, we may buy or sell stores or assets. In such cases, customer information may be transferred as part of the business assets. Additionally, if Shopink Australia or a significant portion of its assets is acquired, customer information will be transferred.
Protection of ShopInk Australia and Others:
We may disclose account and personal information when required by law, to enforce our agreements, or to protect the rights, property, or safety of Shopink Australia , our users, or others. This may involve sharing information with other companies or organizations to prevent fraud and reduce credit risk.
With Your Consent:
Except as outlined above, we will notify you when your information may be shared with third parties and provide an opportunity to opt out.
Security of Your Information
We take measures to safeguard your data during transmission, including the use of Secure Sockets Layer (SSL) software, provided by Westpac Bank for payment processing. This software encrypts the information you input. To maintain security, it’s essential to protect your password and computer against unauthorized access, especially when using shared computers.
Access to Your Information
ShopInk Australia provides access to your information for viewing and, in some cases, updating. This list of accessible information may change as our website evolves.
Your Choices
You have the option not to provide certain information, although this may impact your ability to make purchases or use specific ShopInk Australia features. You can add or update details in your account settings, and when you update information, we usually retain a copy of the previous version. If you wish to stop receiving emails or other communications from us, you can adjust your account settings in the newsletter menu.
Children
ShopInk Australia does not sell products to children. We offer children’s products for purchase by adults. If you are under 18, you may use ShopInk Australia only with parental or guardian involvement.
Conditions of Use, Notices, and Revisions
By visiting Shopink Australia , you agree to be bound by this Privacy Policy and our Conditions of Use, which include provisions on dispute resolution and the application of New South Wales law. If you have privacy concerns at Shopink Australia , please contact us at privacy@shopink.com.au. Our business evolves, and as a result, this Privacy Policy and our Conditions of Use may change. The use of information we collect is subject to the Privacy Policy in effect at the time of use. While we may send periodic reminders of our notices and conditions, it’s advisable to check our website regularly for updates.
Information You Provide
You furnish most information when you search, buy, bid, post, participate in contests or questionnaires, or contact customer service. This includes details provided when searching for products, making orders, engaging in auctions, using Your Account, communicating with us, participating in surveys, and providing employer or school information. This information may encompass your name, address, phone number, shipping recipients’ information, content of reviews and emails, and financial data.
Automatic Information
We collect and analyze information like your IP address, login, email address, password, computer details (browser type, version, operating system, platform), purchase history, URL clickstream data (including date and time), cookie identifiers, and viewed/searched products.
Do We Use Cookies?
Yes, we use cookies to remember and process items in your shopping cart, save your preferences for future visits, track advertisements, and gather aggregate data on site traffic and interactions to enhance your future experiences. Third-party service providers may assist us in understanding our site visitors, but they are not allowed to use this information for any other purpose.
Remarketing
ShopInk Australia employs third-party re-marketing tracking cookies, such as Google Adwords. These cookies enable you to see ShopInk Australia advertisements on various websites across the Internet. We respect your privacy and do not collect personally identifiable information through these cookies. Third-party vendors, like Google Adwords, use cookies to deliver relevant advertisements based on a user’s Internet activity.
Opt-Out
You can use the Google Ad Preference function if you have a Google Account to manage your interests, which influence the advertisements you see while browsing the Internet. This information can be modified or specific categories can be removed. Visit the Network Advertising Initiative website for more information and options to opt out of Internet-based advertising.
Data Deletion
If you have created an account or made purchases with Shopink Australia , ShopInk Australia acts as the data controller. We will delete your account or purchase-related data upon your request via email to support@shopink.com.au. Deleted data cannot be recovered by any users or ShopInk Australia employees, and a warning is given before permanent deletion. Data may remain in system backup files, which are periodically deleted. We aim to complete deletion within one month (30 calendar days) and will send you a confirmation once the information has been deleted.